BPO Service Company

Extend Communications

Call centre and telephone answering service operating around the clock from Ontario

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TrustList summary

Extend Communications runs an inbound call centre and answering service from Ontario, Canada. It says it has provided customised solutions for over sixty years, and it serves clients across North America.

Services

Telephone answering and dispatch: calls answered and routed at any hour.
Emergency dispatch and escalation: triage and escalation for urgent situations.
Email and text handling: responses to written enquiries.
Absence tracking: recording staff absences.
Disaster and contingency planning: backup arrangements for critical communications.

Who it serves

Clients include real estate and law firms, small businesses, service companies, corporations and governments.

Key facts

Based in: Ontario, Canada
Hours: 24 hours, every day
Experience: Over 60 years

Summary written by TrustList from the business's own published information, Oct 2026.

Categories & features

Rankings

Extend Communications is ranked on 2 TrustList rankings: #1 on 1 and #4 on 1.

Every ranking orders its listings by their reviews, how complete the profile is and the Trust Score. Extend Communications has no reviews yet and 3 of the 10 profile details we look for. Where no listing on a page has been reviewed, the order follows the profiles alone.

Bpo service company · 2 rankings

#1of 14
Call centre
It is the only one of the 14 here listing personnel and responsive.
Its profile: “Extend Communications runs an inbound call centre and answering service from Ontario, Canada.”
Of the 14 here, 3 also cover customer service and 3 also cover retail.
Behind Call Handling, ahead of Answer Services.
#4of 16
Canada
It is one of 3 here listing call centre.
Its profile: “Extend Communications runs an inbound call centre and answering service from Ontario, Canada.”
Of the 16 here, 12 also cover medical and 9 also cover business services; 3 also work in United States and 3 also work in California.
Behind Kaya Systems, ahead of Angel Answering Service.