Answer4u

Answer4u is a UK telephone answering company that handles calls for businesses at any hour. Its website says it has been established for over twenty years, has answered over sixty million calls and has supported more than twelve thousand clients. It sells four levels of service, from quick usage-based cover to a dedicated call centre team.

What Answer4u offers

• Usage-based service — call handling that can be live within about fifteen minutes.
• AI receptionist — automated call handling built on the company's own platform.
• Bespoke service — custom call scripts and handling that mirrors a client's in-house process.
• Outsourced call centre — a dedicated, trained team with account management.
• Extras — virtual PA diary management, help desk support, email handling and order taking.

Who it works with

UK businesses of all types, including start-ups and firms needing cover for call spikes or seasonal peaks.

Key facts

• Operating for: over 20 years
• Availability: every hour of every day
• Agents: UK-based