Call Me - خابرني

Call Me, written Callme on its site, is an Iraqi company that provides customer service and call centre solutions. It was founded in 2021 by a group of people experienced in telephone exchange installation, software and staffing for the Iraqi labour market.

What Call Me offers

• Customer service — answering requests and enquiries that arrive by phone or social media.
• Call centre systems — installation of a telephone exchange, automated answering, a ticket system and links to other software and social platforms.
• Reports and data analysis — daily, weekly and monthly figures on call numbers, peak times and service level.
• Training and development — courses for staff in customer service and call centre work.
• Bulk SMS gateway — a way to connect SMS messaging to a client's existing set-up.
• Customer campaigns — outbound contact to gauge satisfaction with products or services.

Who it works with

The company serves institutions and businesses in Iraq, and its site shows government, healthcare and banking bodies among its clients.

Key facts

• Based in: Baghdad, Iraq
• Founded: 2021
• Support hours: trained team available in several languages at all hours