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Answering Service Company

Call2Customers

Indian outsourced call centre offering inbound support, outbound calling and telemarketing to overseas businesses

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TrustList summary

Call2Customers is an outsourced call centre based in India that serves businesses in the USA, UK, Australia, Dubai and India. Its work covers customer care, telemarketing and lead generation, and it now describes a hybrid set-up that combines automated calling with human agents.

Products and services

  • Inbound call handling: answering customer questions by phone and email.
  • Outbound calling: sales calls to customers and distributors, plus follow-up calls to reschedule undelivered orders.
  • Telemarketing: business-to-business campaigns and registration drives, including work for a media group's app.
  • Tier 1 support: first-line help and billing or registration calls for a domain registry.
  • Back office and helpdesk work: travel helpdesks, order booking and coordination for delivery firms.

Customers and markets

Clients named in the sources include a national internet exchange, a media group, a nutrition supplement firm, a UK fostering service and a Greek telecom operator. Sectors cover telecom, finance apps, travel, healthcare interpretation and logistics.

Key facts

  • Based in: India
  • Markets served: USA, UK, Australia, Dubai, India and parts of Europe
  • Support hours: round-the-clock helpdesk work for some clients
  • CRM platform: Ozonetel, used for one India account

Summary written by TrustList from the business's own published information, Oct 2026.

Categories & features

Rankings

Call2Customers is ranked on 3 TrustList rankings: #2 on 1, #7 on 1 and #18 on 1.

Every ranking orders its listings by their reviews, how complete the profile is and the Trust Score. Call2Customers has no reviews yet and 3 of the 10 profile details we look for. Where no listing on a page has been reviewed, the order follows the profiles alone.

Answering service company · 3 rankings

  • #2of 36
    Telecommunications

    It is one of 2 here listing non profit and one of 5 here listing real estate.

    Of the 36 here, 16 also cover business services and 14 also cover information technology.

    Behind Front Desk Helpers, ahead of CROCKER.

  • #7of 30
    Consumer products and services

    It is one of 9 here listing telecommunications and one of 12 here listing education.

    Of the 30 here, 17 also cover financial services and 15 also cover medical; 2 also work in United States and 2 also work in Dubai.

    Behind Call Me, ahead of Callsite Solutions.

  • #18of 58
    Business services

    It is one of 14 here listing consumer products & services and eCommerce.

    Of the top 53 here, 16 also cover telecommunications and 15 also cover education; 3 also work in California and 2 also work in York.

    Behind Call Point Business Solutions, ahead of Capital Accounts LLC.

As of 2026-11-04. Organic ranks only; sponsored placements are never ranks. How TrustList ranks

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