AccessNurse

AccessNurse is a medical call centre company that has operated since 1996. It handles telephone calls on behalf of healthcare organisations across the United States, and its service is not a line for the public to speak to a nurse.

What AccessNurse does

• Telephone nurse triage: nurses assessing callers around the clock and advising on the next step.
• Answering services: after-hours and overflow call handling for practices.
• TeamPeds: triage by nurses trained in paediatrics.
• TeamOB: obstetrics advice using more than twenty pregnancy-specific triage guidelines.
• Hospital call centre partnerships: call handling arranged for hospitals and health systems.

Clients

Physician practices, health systems, health plans and Federally Qualified Health Centers.

Key facts

• Founded: 1996
• Client base: more than 20,000 providers and practices
• Availability: twenty-four hours a day
• Coverage: United States