Hello Inc.

Hello, Inc. is an American answering service that has been operating since 1923. It was started in Richmond, to keep doctors in touch with patients after hours, and now serves businesses across the United States.

Products and services

• Live answering: real people take calls around the clock.
• Virtual answering and messaging: scripts and greetings tailored to each client's brand.
• Secure messaging: an encrypted mobile app for exchanging messages safely.
• Related services: voice mail, paging, inbound telemarketing and fax, plus property management answering.

Clients

Healthcare providers of many kinds are a main audience, and the service also fits offices from a single person to large firms.

Key facts

• Founded: 1923
• Based in: Richmond
• Availability: After-hours or full-time cover
• Compliance: Described as secure and compliant for healthcare use