FirstPoint Resouces

FirstPoint Resouces is a US provider of operational and information services for organisations of all sizes, headquartered in Greensboro, North Carolina. It brings together several service lines, from checking job applicants' backgrounds to running call centres and collecting revenue, and says its history stretches back more than 100 years. Compliance is a stated focus of its work.

Products and services

• Background screening: checks on candidates and other individuals.
• Call centre services: handling calls on behalf of client organisations.
• Collections and revenue cycle management: recovering debts and managing billing cycles.
• Management resources: operational support, including association management.
• Decision data: information services to support business decisions.

Who it serves

FirstPoint serves organisations in call centre management, education, finance, government, health care, human resources and public utilities.

Key facts

• Based in: Greensboro, North Carolina, United States
• History: more than 100 years