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BPO Service Company

BELLSYSTEM24

Contact centre and business process outsourcing group combining human operators with generative AI tools

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About BELLSYSTEM24

BELLSYSTEM24 runs contact-centre-focused business process outsourcing, pairing its operators with AI in what it calls hybrid intelligence. It draws on more than 40 years of operational experience and is a listed group that publishes quarterly financial results.

What BELLSYSTEM24 does

Call centre services: inbound and outbound customer contact handled on behalf of clients.
Omni-channel support: customer service across phone and digital channels.
CRM technology: systems that support customer relationship management.
Consulting and analysis: reviews of contact operations and customer data.
Business process outsourcing: wider back-office work beyond the contact centre.
Pharmaceutical and medical support: specialist services for the healthcare sector.

Customers and markets

Corporate clients that outsource customer contact, including companies in pharmaceuticals and medicine.

Key facts

Experience: over 40 years in contact centre operations
AI products: the Hybrid Operation Loop generative AI solution and the Sherpy chat navigator
Governance: publishes sustainability and compliance policies

Profile written by TrustList from the business's own published information, Sep 2026.

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Categories & features

Rankings

As of 2026-10-07. Organic ranks only; sponsored placements are never ranks.

What the business tells TrustList

Founded: 1986 (40 years) evidence sent

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