BPO Service Company

Datamark

Contact centre and business process outsourcing firm with sites in the US, Mexico and India

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TrustList summary

Datamark, trading as DATAMARK, Inc., runs multilingual contact centres and back-office outsourcing for large companies and public bodies. Its facilities sit in the United States, Mexico and India, and it has served Fortune 500 companies since 1989. An innovation lab lets prospective clients try a contact-centre set-up before signing a contract.

What Datamark offers

Contact centres: omnichannel customer service, IT help desk, product technical support, interpretation and loyalty programme support.
311 contact centres: citizen service lines for city governments, such as El Paso.
Business process outsourcing: data capture, document processing, finance and accounting work, and process re-engineering.
Digital mailroom: scanning and imaging incoming post, with document storage and retrieval.
Research services: outsourced research support for clients.

Who it works with

Organisations in healthcare, transport and logistics, banking and finance, and insurance, along with city governments.

Key facts

Locations: United States, Mexico, India (Mumbai)
Serving clients since: 1989
Recognition: named a Major Contender in Everest Group's PEAK Matrix for CXM services in the Americas

Summary written by TrustList from the business's own published information, Sep 2026.

Categories & features

Rankings

Datamark is ranked on 5 TrustList rankings: #4 on 1, #6 on 1, #13 on 1, #23 on 1 and #36 on 1.

Every ranking orders its listings by their reviews, how complete the profile is and the Trust Score. Datamark has no reviews yet and 3 of the 10 profile details we look for. Where no listing on a page has been reviewed, the order follows the profiles alone.

Bpo service company · 5 rankings

#4of 9
Energy and natural resources
It is the only one of the 9 here listing insurance and quality assurance.
Of the 9 here, 7 also cover eCommerce and 7 also cover government.
Behind Data Entry Hub, ahead of eDataMine.
#6of 15
Supply chain logistics and transport
It is one of 2 here listing consumer products & services and energy & natural resources.
Of the 15 here, 9 also cover manufacturing and 8 also cover financial services.
Behind Confero, ahead of E Virtual Services.
#13of 49
Government
It is one of 4 here listing supply chain, logistics, and transport and one of 7 here listing utilities.
Of the 49 here, 28 also cover medical and 16 also cover business services; 2 also work in United States and 2 also work in Jaipur, India.
Behind ARDEM Incorporated, ahead of DC3 Medical Billing Service.
#23of 46
Consumer products and services
It is one of 9 here listing government and one of 10 here listing outsourcing.
Of the 46 here, 22 also cover information technology and 17 also cover retail.
Behind Data Entry Inc, ahead of Datrose.
#36of 96
Insurance
It is one of 2 here listing manufacturing and one of 3 here listing retail.
Its profile: “Organisations in healthcare, transport and logistics, banking and finance, and insurance, along with city governments.”
Of the top 72 here, 28 also cover medical billing and 18 also cover outsourcing; 4 also work in Florida and 3 also work in Arizona.
Behind Datainox, ahead of DC Medical Billing Services.