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BPO Service Company

Datamark

Contact centre and business process outsourcing firm with sites in the US, Mexico and India

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About Datamark

Datamark, trading as DATAMARK, Inc., runs multilingual contact centres and back-office outsourcing for large companies and public bodies. Its facilities sit in the United States, Mexico and India, and it has served Fortune 500 companies since 1989. An innovation lab lets prospective clients try a contact-centre set-up before signing a contract.

What Datamark offers

  • Contact centres: omnichannel customer service, IT help desk, product technical support, interpretation and loyalty programme support.
  • 311 contact centres: citizen service lines for city governments, such as El Paso.
  • Business process outsourcing: data capture, document processing, finance and accounting work, and process re-engineering.
  • Digital mailroom: scanning and imaging incoming post, with document storage and retrieval.
  • Research services: outsourced research support for clients.

Who it works with

Organisations in healthcare, transport and logistics, banking and finance, and insurance, along with city governments.

Key facts

  • Locations: United States, Mexico, India (Mumbai)
  • Serving clients since: 1989
  • Recognition: named a Major Contender in Everest Group's PEAK Matrix for CXM services in the Americas

Profile written by TrustList from the business's own published information, Sep 2026.

Categories & features

Rankings

As of 2026-10-06. Organic ranks only; sponsored placements are never ranks.

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