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ITSM Software

CA Service Desk Manager

IT service management software for automation and change control, supplied by Broadcom

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About CA Service Desk Manager

CA Service Desk Manager is an IT service management product now offered by Broadcom. It supports help desk work and aims to lower risk and cost through automation and managed change.

What CA Service Desk Manager offers

  • Automation — routes and handles service requests with less manual effort.
  • Change management — controls how changes to IT systems are approved and carried out.
  • Practice content — ready-made process guidance for service desk teams.

Who it works with

IT departments in organisations that run a formal service desk, particularly large enterprises served by Broadcom's infrastructure software.

Key facts

  • Vendor: Broadcom Inc
  • Vendor headquarters: San Jose, California
  • Category: IT service management

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

Rankings

As of 2026-10-05. Organic ranks only; sponsored placements are never ranks.

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