
Planhat
Customer Success Software
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About Planhat
Planhat is a Customer Success Platform focused on making Customer Success simple.
Planhat is beautiful and easy to use. It brings all your customer data together in one place, helping you understand user behaviour, create best practice workflows & automate time-sapping tasks.
Planhat is built for everyone from the CS rep to the C-Suite. It has all the functionality & features you would expect in a modern CS Platform. The difference is in the design, usability & speed to implement.
Categories & features
- Visual Analytics
- Online
- Business Hours
- Documentation
- Webinars
- Live Online
- In Person
- Web-Based, Cloud, SaaS
- Win / Loss Analysis
- Health Score
- Customer Lifecycle Management
- Revenue Management
- Communication Management
- Account Alerts
- Dashboard
- Trend / Problem Indicators
- Strategic Planning
- Scorecards
- Key Performance Indicators
- Ad Hoc Reports
- Predictive Analytics
- Customer Engagement
- Usage Tracking/Analytics
- Account Management
- Onboarding
- Performance Metrics
- Benchmarking
Reviews
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