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Top Complaint Management Software for Self Service Portal

7 complaint management software ranked by rating, review volume and listing quality.

Between them, the 7 complaint management software on this page cover customer complaint tracking (6), feedback management (6), issue tracking (6) and survey management (5). 6 of them have written a profile you can read before you get in touch.

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  1. Biggrey Relations  logo

    Customer Complaint Tracking · Complaint Classification · Case Management

    )Value Added TaxThe Value Added Tax (VAT) is a consumption tax applied in the European Union (EU) to all goods and services Who has to pay VAT?

  2. OMBEA logo

    Surveys & Feedback · Quality Assurance Management · Feedback Management

    Understand and improve experience at physical touchpoints such as in your stores or at your offices, using feedback terminals Understand and improve experience at online…

  3. Caresmart logo

    Customer Complaint Tracking · Quality Assurance Management · Corrective Actions (CAPA)

  4. Complaints Pro logo

    Customer Complaint Tracking · Quality Assurance Management · Corrective Actions (CAPA)

    Complaints Pro was designed from ground up to provide a unified voice the customer platform that spans all the channels / touch points and provides a single set of business rules…

  5. eCasework logo

    Customer Complaint Tracking · Feedback Management · Issue Tracking

    eCasework is the all-in-one solution for elected representatives.

  6. C-Desk logo

    Service Level Agreement (SLA) Management · Customer Complaint Tracking · Surveys & Feedback

    Free service desk / Helpdesk application with lots of other features for whole organisation. 1.

  7. Cention logo

    Service Level Agreement (SLA) Management · Customer Complaint Tracking · Surveys & Feedback

    get a full 360 view of all your customers communication, including complete history have chat bots working side by side with your agents with seamless transfers and full history…

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