Top BPO Service Companies in New York

Between them, the 20 BPO service companies on this page cover medical (6), business services (3), outsourcing (3) and goals (3). They also list work in York and Rochester. 20 of them have written a profile you can read before you get in touch.

1. 1

   

   Abbott Answering Service

   Medical · Industrial · Also in Rochester

   Abbott Answering Service handles business calls with real operators rather than recorded messages, covering Buffalo, Rochester and Syracuse in New York State.

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   Why #1: Based in Lackawanna, New York · Founded 1948, as stated on its own website, read 28 Sept 2026

   Not yet on record: client reviews, vetting.

2. 2

   

   Datrose

   Consumer Products & Services · Business Services · Outsourcing

   Datrose supplies workers and handles back-office processes for businesses from its base in the Rochester area of New York State.

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   Why #2: Based in Webster, near Rochester, New York, USA · Founded 1976, as stated on its own website, read 29 Sept 2026

   Not yet on record: client reviews, vetting.

3. 3

   

   Canon

   Canon Business Process Services is Canon's outsourcing arm. It runs back-office and on-site operations for client organisations, combining staff management, workflow automation,…

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   Why #3: Address in New York · In business 40+ years, as stated on its own website, read 28 Sept 2026

   Not yet on record: client reviews, vetting.

4. 4

   

   Bikham Healthcare

   Information Technology · Outsourcing · Accounting · Also in York

   Bikham Healthcare is the healthcare arm of Bikham, a company set up in 2005 that now describes itself as a healthcare technology business.

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   Why #4: Office in New York · Founded 2005, as stated on its own website, read 28 Sept 2026

   Not yet on record: client reviews, vetting.

5. 5

   

   Day Book Group

   Accounting · Tax · Also in Westchester

   Day Book Group, trading as Daybook Financial Group, is a New York finance services firm that pairs part-time CFO support with recruitment of finance staff.

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   Why #5: Based in New York (Nassau County, Long Island) · In business 20+ years, as stated on its own website, read 29 Sept 2026

   Not yet on record: client reviews, vetting.

6. 6

   

   GYST

   GYST is a personal assistant service in New York City. Over more than ten years it has supplied assistants to busy executives, families, entrepreneurs and people in the public eye.

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   Why #6: Address in New York · In business 10+ years, as stated on its own website, read 29 Sept 2026

   Not yet on record: client reviews, vetting.

7. Also listed, not yet ranked. We hold nothing checkable on these yet that ranks them here: no client review, vetting, award, expert review, or fact stated on their own website (and on a place ranking, where they are based). They follow in order of their TrustList Score. How TrustList ranks · Get vetted, free
8. –

   

   GCS Agents

   Consumer Products & Services · Business Services · Financial Services · Also in York

   GCS Agents, trading as Global Contact Services, runs outsourced contact centres for companies and public bodies.

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   On record: Founded 2001, as stated on its own website, read 29 Sept 2026

9. –

   

   GetFriday

   Also in Sudan and Africa

   GetFriday provides virtual personal assistants who take routine tasks off busy people and small companies.

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   On record: ISO 27001, as stated on its own website, read 29 Sept 2026

10. –

    

    Connectica Solutions, LLC

    Connectica Solutions, LLC runs bilingual contact centre teams that answer phone, email and live chat on behalf of client companies.

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    On record: Based in Houston, New York and Austin in the US, plus Mexico · Team of 450+, as stated on its own website, read 28 Sept 2026

11. –

    

    Acena

    Medical · Also in York

    Acena runs a call centre and answering service from New York, taking inbound calls for businesses throughout North America.

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    On record: Based in New York, United States

12. –

    

    Answer Bay Area

    Answer Bay Area offers live, round-the-clock call answering through AnswerUSA and its affiliate companies, which have served business and medical clients for more than 50 years.

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    On record: Office in New York

13. –

    

    Answer Phone

    Answer Phone, which trades as A Better Answer, runs a live operator answering service from Albany, New York.

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    On record: Based in Albany, New York, US

14. –

    

    Biscayne Marketing

    Goals · Also in York

    Biscayne Marketing is a US teleservices company that runs call centre and telemarketing programmes at local and national level.

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    On record: Based in Long Island, New York, and Boca Raton, Florida, USA

15. –

    

    BlueEmber Marketing

    BlueEmber Marketing researches and compiles custom business-to-business prospect lists for sales teams, built to each client's own targeting rules.

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    On record: Based in Rochester, New York, USA

16. –

    

    Direct Response Group

    Direct Response Group is an online marketing agency on Long Island, New York. It plans and runs search, social and web campaigns aimed at producing leads and sales for its clients.

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    On record: Based in Long Island, New York, United States

17. –

    

    DNA Digital Marketing

    Business Services · Financial Services · Information Technology · Also in Rochester

    DNA Digital Marketing is a digital marketing agency in Rochester, New York, that works as an outsourced marketing team for small businesses.

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    On record: Based in Rochester, New York, USA

18. –

    

    EisnerAmper

    Tax · Also in Washington

    EisnerAmper is an accounting and advisory firm that provides assurance, tax, advisory and outsourcing services.

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    On record: Office in New York

19. –

    

    EMBS

    Medical Billing · Medical · Insurance

    Elite Medical Billing Services, known as EMBS, is an independent medical billing company in Brooklyn, New York.

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    On record: Based in Brooklyn, New York, USA

20. –

    

    Invigilo

    Goals

    Invigilo LLC is a digital marketing agency in Buffalo, New York.

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    On record: Based in Buffalo, New York, USA

21. –

    

    iRCM

    Medical Billing · Medical · Insurance

    iRCM handles medical billing and revenue cycle work for healthcare providers.

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    On record: Based in New York, USA

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