Answer Phone

Answer Phone, which trades as A Better Answer, runs a live operator answering service from Albany, New York. Staff take calls for client firms at every hour of every day, so meetings, evenings and nights no longer mean missed callers.

What Answer Phone offers

• Live operator answering: courteous handling of every inbound call on a client's behalf.
• Message relay: passing messages back promptly and checking with clients when unsure.
• Local phone numbers: a wide choice of local numbers for client lines.
• Auto voice check-in: an automated option for clients who prefer it to speaking with an operator.
• Appointment setting: booking appointments for callers.

Who it works with

It has handled complex accounts for many types of business. Testimonials come from a roofing contractor and a hospital behavioural health department.

Key facts

• Based in: Albany, New York, US
• Trading name: A Better Answer
• Hours: all day, every day of the year