Bello Vista Tech

This Indian outsourcing firm sells telephone-based services, website building and online promotion to small companies and start-ups in many countries. It says it began trading in 2009, that its founders have worked in the industry since 2002, and that its niche is smaller companies and newly founded ones that need help at modest cost so they can concentrate on what they do best.

Telephone work

The firm treats the telephone as a strong business tool for companies of every size. Its outbound telemarketing and inbound sales lines are both offered: with inbound work, a customer rings the call centre after seeing an advert for a new product or service. Customer support is described as the backbone of a business and the key to keeping relationships and growing. Technical help for customers and for software problems sits next to this, and the site mentions a US night shift process for international outbound appointment setting.

Back-office services

Data entry and back office work are listed among its services, giving clients a way to pass on routine administration along with the calling.

Getting found and getting online

On the marketing side, the firm approaches lead generation on the internet as imperfect, one option among several for attracting prospects. Its web offer covers business websites, where graphic image and style matter in drawing customers, and e-commerce, described as selling and buying goods and services over the internet through a set of technologies and services. Logo design is offered for clients who need an identity for a site or business cards. Search engine optimisation is organised around an audit, a recommended plan, then follow-up and continuous improvement, and social media optimisation is aimed at building a permanent channel of communication with an audience.

Software development

The company's own site also describes software development as one of the services it provides to diverse industries, alongside web development, telemarketing and internet marketing.

Bello Vista Tech, formally Bello Vista Technologies, is an IT and business process outsourcing firm in India. It supplies call centre work, web development and online marketing to small and mid-sized companies and start-ups around the world.

Products and services

• Telemarketing: outbound calling and inbound sales lines that take calls from customers responding to adverts.
• Customer support: telephone and technical help for customers and software problems.
• Lead generation: internet-based methods for attracting prospective customers.
• Websites and e-commerce: business site design, development and online shop set-up.
• Logo design: logos for websites and business cards.
• SEO and social media: search optimisation with audit and follow-up, plus social media promotion.
• Back-office work: data entry and related tasks.

Who it serves

Its stated focus is small and medium-sized businesses and start-ups that want to hand off routine work and concentrate on their core activity.

Key facts

• Based in: India
• Active since: 2009
• Founders' industry experience: Since 2002