

Locobuzz
Locobuzz

About Locobuzz
In a single-view, Locobuzz helps brands acutely measure brand insights, customer behaviour, competitor insights and performance analytics across all key digital channels to give empowering business insights on a unified CX management platform
Get real-time understanding of your customers, competitors, campaigns and influencers through the power of modern social listening
Capture trends, market shifts, and critical social data to derive actionable insights that improve brand health, strategies and overall digital presence
The easy-to-use workflows help manage your customers with increased responsiveness and effective engagement
The Locobuzz CX platform streamlines data-inflow, assigns cases and manage tasks seamlessly while you focus on increasing engagement productivity
Derive insights that are rich, relevant and measurable for strategic and actionable business decisions
Measure, compare and study your brand’s ecosystem in a series of versatile, flexible and automated reports and craft a powerful marketing roadmap for the future! Schedule, preview, and publish your communications across all social channels from a single interface
Plan your content on a centralised calendar, easy-to-access content library and manage social campaigns for your brand effortlessly
AI-led automation saves you from performing time-consuming tasks and helps provide quick assistance to your customers 24*7
Leverage the best of the platform’s machine learning capabilities and automated features to analyze and respond to your customers effectively
Want to hear what our clients are saying? Better Service Starts Here! Have a significant and measurable impact on your business with India’s leading Customer Experience tool - Locobuzz Let us demonstrate our expertise in the market for you – focussing on consumer sentiments displayed digitally, all over the digital universe and helping you take data-driven decisions
Locobuzz brings immense business value to your Customer Experience Management process.
Categories & features
- Dashboard
- Competitor Monitoring
- Sentiment Analysis
- Reporting/Analytics
- Email Marketing
- Analytics
- Customer Engagement
- Predictive Analytics
- Response Management
- Campaign Management
- Brand Tracking
- Post Scheduling
- Social Media Monitoring
- Audience Segmentation
- Competitive Analysis
- Configurable Alerts
- Impact Scoring
- Influencer Tracking
- Reputation Management
- Trend Tracking
- Social Media Metrics
- Review Monitoring
- Negative Feedback Management
- Campaign Analytics
- Customizable Reports
- Engagement Tracking
- Lead Attribution
- Multi-Channel Data Collection
- Audience Targeting
- Multi-Channel Communication
- Customer Support
- Multi-Language
- Intent Recognition
- Speech Recognition
- Customer Segmentation
- Multi-Channel Social Integration
- Web-Based, Cloud, SaaS
- In Person
- Live Online
- Business Hours
- 24/7 (Live Rep)
Request a demo or quote from Locobuzz
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Questions & answers
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