Socialbakers Suite

• Voice of Customer tools
• Customer insights and BI
• Customer Stories Customer success stories Emplifi is helping global brands and agencies transform marketing, commerce, and care experiences, and achieve business results
• Learn More Delta Air Lines $2 million+ saved in support and operations costs Major League Soccer 61% increase in social media engagement with conversation-first content Daily Burn 60-minute faster response time to incoming social media messages Emplifi is helping global brands and agencies transform marketing, commerce, and care experiences, and achieve business results

$2 million+ saved in support and operations costs 61% increase in social media engagement with conversation-first content 60-minute faster response time to incoming social media messages

• Resources Resource center Your resource center for everything marketing, customer service, and CX Learn More Emplifi CX Index Get powerful insights to fuel your social media marketing and care strategies
• Emplifi Webinars Get the latest insights on social media marketing, social commerce, live commerce, and CX, straight from the experts
• The buyer's guide to live video shopping solutions Get everything you need to find the right live video shopping solution for your needs

Your resource center for everything marketing, customer service, and CX Get powerful insights to fuel your social media marketing and care strategies

Get the latest insights on social media marketing, social commerce, live commerce, and CX, straight from the experts

The buyer's guide to live video shopping solutions

Get everything you need to find the right live video shopping solution for your needs

Emplifi provides brands with insights needed to empathize with customers and amplify the right experiences

Boost your revenue.

Connect with customers. Care across the journey. Bring empathy and authenticity to every customer interaction

Helping 7,000+ brands close the customer experience gap

One platform. Infinite powerful experiences across the customer journey.

Convert followers into customers Amplify memorable experiences across your entire social presence (and do it at scale)

Make your brand shoppable Deliver easy shopping experiences your customers crave on their favorite social platforms

Show them you care Power great customer service and care experiences with AI-powered tools and targeted insights

Why Emplifi? By the numbers

years at the forefront of CX and social media

monthly interactions Emplifi helps brands handle on social media

social media profiles monitored to power brands’ social strategy

daily VoC data points analyzed to power CX action

Just some of our recent awards