Upscope

Upscope builds visual communication tools that let customer-facing staff see and steer what a customer sees on screen. It was set up to make complex products easier to explain to customers who are not comfortable with technology.

What Upscope offers

• UserView — cobrowsing for support agents to join a visitor's session and guide them step by step.
• HelloScreen — lets sales staff push presentations from Salesforce or a computer to a customer's phone or device without a video call.
• Cobrowsing API — a developer interface for adding co-browsing to other applications.
• LiveDocument — turns PDFs and documents into interactive files that can be gated to capture leads and track engagement.

Who it works with

Upscope serves enterprises and smaller businesses in insurance, mortgages, financial services and technology. Named users include Calendly, JG Wentworth and Moo.

Key facts

• Offices: London and Miami
• Founded: 2017
• Funding: self-funded and profitable, as stated by the company