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NetZoom, Inc.

Data centre infrastructure management software with a built-in service desk, deployed on premises or as SaaS

By NetZoom

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About NetZoom, Inc.

Modeling physical, virtual and cloud equipment in one record

NetZoom, Inc. makes NetZoom Enterprise, a data center infrastructure management (DCIM) tool. The company describes its aim as building a single source of truth for a data center: the physical, virtual and cloud IT equipment together with the facility infrastructure around it. Operators use the software to model that environment, then monitor, manage, access and control it, with particular weight on capacity analysis.

The stated purpose of the capacity work is to optimize power, space and cooling. Better use of those three, NetZoom says, leads to higher server utilization, more virtualization and greater power density, which helps a data center reach the power usage effectiveness (PUE) target it has set for itself.

Asset, change, capacity and connectivity management

Data center managers and operators turn to the product for four recurring jobs. Asset management keeps track of equipment, including across several data centers from one interface. Change management records what is moved or altered. Capacity management shows how much power, space and cooling is left for new equipment. Connectivity management follows cabling and the links between devices. NetZoom adds that the software can support an automated workflow, improve the capacity plan, reduce asset downtime and cover the full life cycle of each asset.

Live readings feed analytics and alerts

Live readings of power, temperature, processor load and equipment health flow into the product's analytics and its built-in alert management. A service desk is paired with the DCIM tool, and the company presents the two as one combined offering.

A device library that keeps growing

The product depends on a library of device models. Recent additions named by NetZoom cover equipment from vendors such as ABB Group, APC, Cisco Systems, Dell, Eaton, EMC, IBM, Juniper Networks, Legrand, NetApp, Nvidia, Panduit, Raritan, Tripp Lite and Vertiv.

Colocation, government, finance and campus data centers

NetZoom says the software suits every kind of data center and names colocation providers, government bodies, manufacturers, financial firms, medical organizations and educational institutions. A newer version for higher education targets campuses whose equipment is spread across many buildings; it combines asset management with monitoring tools. The software can be deployed on premises or as a SaaS instance. The company also offers help with a customer's DCIM evaluation and says it will implement a pilot project, and it points to the product as a way to report progress against the objectives of the DCOI data center program.

TrustList summary

NetZoom Enterprise is data centre infrastructure management (DCIM) software from NetZoom, Inc. Data centre teams use it to model and monitor physical, virtual and cloud equipment alongside the facility around it.

Features

  • Asset management: records equipment across one or many data centres.
  • Capacity management: plans power, space and cooling use.
  • Change and connectivity management: tracks moves, cabling and links between devices.
  • Monitoring and alerts: real-time power, thermal, CPU and health data feed analytics and an alert system.
  • Service desk: paired with the DCIM tool.

Clients

Colocation providers, government, manufacturing, finance, healthcare and education. A version for higher education campuses was added recently.

Key facts

  • Deployment: on premises or as a SaaS instance
  • Device library: covers equipment from vendors such as Cisco, Dell, Eaton and IBM

Summary written by TrustList from the business's own published information, Nov 2026.

What the business tells TrustList

Delivery
SaaS (cloud), On-premise evidence sent

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