Whisbi

Whisbi is a conversational commerce platform built for mobile-first selling. It brings live video, chat, voice and chatbot tools together so that shoppers can speak with a business while they browse online. The vendor sells to large international companies that want their online customer experience to work across several channels.

What Whisbi offers

• Live video — lets staff talk face to face with website visitors during the buying journey.
• Chat and voice — adds text and audio conversation channels alongside the video option.
• Chatbots — handles routine questions automatically so that visitors get a reply straight away.
• Omnichannel experiences — links these channels so a customer's online conversation feels consistent from start to finish.

Who it works with

The platform serves global companies, with telecom, automotive and travel named as example sectors. These are businesses that want to raise sales conversion and keep visitors engaged while they are live on a site.