Slaask

Slaask is a customer communication tool that runs inside Slack. Instead of watching many separate inboxes, a team receives conversations from leads and customers in one Slack workspace and replies from there. It is aimed at organisations that want their staff to work from a single shared control point.

What Slaask offers

• Slack-based inbox — collects incoming customer messages in Slack, where the team already works.
• Website conversations — lets visitors get in touch from the company site.
• Social channels — receives messages sent through Facebook and Twitter pages.
• Mobile apps — supports contact from iOS and Android applications.
• Email and SMS — brings mailbox and text-message conversations into the same place.

Who it works with

The product suits businesses that want to meet customers on whichever channel they prefer, and that want support and sales staff to share one view of every conversation.