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Contact Center Software

Clarity Communication Center

Telephony and contact centre platform that connects calls, email, SMS and CRM on one system

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About Clarity Communication Center

Clarity Communication Center is a telephony platform for call centres and telephone exchanges, made by Clarity AG. It runs several modules on one software platform, including email, SMS and computer telephony, and can be run on premises or from a data centre.

Main features

  • Call centre edition: modules for handling customer calls in a contact centre.
  • Dialer edition: outbound dialling for calling campaigns.
  • Voice authentication and speech technology: voice checks and speech tools.
  • Mobile and desktop use: a mobile client for iOS and Android, and calls made from a notebook and headset.
  • AI integration: calls can be passed to AI systems for further processing.
  • Service and support: support is given directly by the manufacturer.

Customers and markets

Call centres, telephone exchanges and organisations that want a more flexible way to run their telephone infrastructure.

Key facts

  • Deployment: on premises or from the data centre
  • Standards: supports commercially available SIP devices and virtualisation solutions
  • Vendor: Clarity AG, the manufacturer

Profile written by TrustList from the business's own published information, Oct 2026.

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Rankings

As of 2026-10-24. Organic ranks only; sponsored placements are never ranks.

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