Cantalk

Over-the-phone interpretation, translation, cultural support

Call centre language support and customer services

200+ languages and dialects

French Canadian and Indigenous languages

We are your fully integrated language service centre:

• specialists in immediate over the phone language and cultural services
• fully integrated call centre - English and 200+ languages, including Indigenous
• B2B live inbound and outbound multilingual language service
• customized national and global language solutions
• easy to implement for businesses, not for profits and governments
• data security maintained at a single site

CanTalk provides language solutions.

We are your language and technology partner!

• Insurance You’re a claims adjustor for a busy insurance company, who needs to talk to your client about the details of an accident
• Your client’s brother, who had just arrived from Poland was also in the car at the time of the accident
• You need to speak to him directly

You’re a claims adjustor for a busy insurance company, who needs to talk to your client about the details of an accident Your client’s brother, who had just arrived from Poland was also in the car at the time of the accident You need to speak to him directly

• Legal You’re a probation officer with an ethnically diverse group of individuals reporting to you on a regular basis
• To clearly understand these people as individuals, you must be able to speak to them in their native languages, and also hear their responses interpreted through a professional interpreter

You’re a probation officer with an ethnically diverse group of individuals reporting to you on a regular basis To clearly understand these people as individuals, you must be able to speak to them in their native languages, and also hear their responses interpreted through a professional interpreter

• Finance You’re a financial investor with a client interested in buying mutual funds
• Your client has just emigrated from Peru
• You don’t speak Spanish, and can’t understand which funds she’s interested in

You’re a financial investor with a client interested in buying mutual funds Your client has just emigrated from Peru You don’t speak Spanish, and can’t understand which funds she’s interested in

• Tourism You head a tourism company, bringing eco-tourists from East Asia to North America
• To ensure that your customers can make themselves understood when they arrive, you include language cards in their package deal, to ensure they fully enjoy their holiday

You head a tourism company, bringing eco-tourists from East Asia to North America To ensure that your customers can make themselves understood when they arrive, you include language cards in their package deal, to ensure they fully enjoy their holiday

• Emergency Services You’re an emergency room nurse in a busy urban hospital
• A man calls in, trying to describe the symptoms his mother is experiencing
• He’s speaking Armenian, and you can’t understand what he is saying

You’re an emergency room nurse in a busy urban hospital A man calls in, trying to describe the symptoms his mother is experiencing He’s speaking Armenian, and you can’t understand what he is saying

• Customer Experience You’re the manager of a large utility company, whose deregulated market areas now cover growing, vibrant ethnic neighbourhoods
• In the wake of increased competition, the way to increase market share is to have an impact of these neighbourhoods
• You need to speak their languages
• They need to understand you

You’re the manager of a large utility company, whose deregulated market areas now cover growing, vibrant ethnic neighbourhoods In the wake of increased competition, the way to increase market share is to have an impact of these neighbourhoods You need to speak their languages They need to understand you

• Support You’re the manager of a software company offering 24 hour Tier 1 and Tier 2 technical support
• Looking at global expansion, you need to have your marketing materials translated into Burmese, Chinese and Thai

You’re the manager of a software company offering 24 hour Tier 1 and Tier 2 technical support Looking at global expansion, you need to have your marketing materials translated into Burmese, Chinese and Thai