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Call Center Company

Business & Services Solutions

Multilingual, multichannel outsourced call centre operating from Tunisia for customers abroad

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About Business & Services Solutions

Business & Services Solutions, also written BS-Solutions or BSS, runs an offshore contact centre in Tunisia. It handles customer service, sales and support work for companies based in countries including Canada, the USA, France and Italy, in several languages and across voice and non-voice channels.

Services

  • Inbound calls: customer service, order handling, claims, after-sales support and booking management.
  • Outbound calls: telemarketing, appointment setting, prospecting and telesales.
  • Non-voice services: email, chat, social networks and back-office data entry.
  • Technical support: helpdesk and hotline assistance for users.
  • Telesecretary work: virtual assistance, diary management and document drafting.
  • Customer retention: loyalty and win-back campaigns.

Clients

Clients come from retail, finance and technology, and the firm stresses data security for the customers of its partners.

Key facts

  • Based in: Tunisia
  • Availability: round-the-clock service in multiple languages
  • Model: offshore outsourcing partner

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

Rankings

As of 2026-10-10. Organic ranks only; sponsored placements are never ranks.

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