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Call Center Company

DDM Interaction Agency

Contact centre business providing omnichannel customer service, telemarketing and collections for brands in Argentina

DDM Interaction Agency cover

About DDM Interaction Agency

DDM Interaction Agency runs contact centre and customer interaction services in Argentina, with more than 30 years of experience. It combines omnichannel service, telemarketing and collections, handling phone, messaging, chat and email through one centre.

Products and services

  • Omnichannel contact centre: one centre for phone, messaging, chat and email, with each interaction recorded in a central database.
  • Telemarketing and sales: cross-selling, up-selling and inbound and outbound campaigns.
  • Automated customer contact: IVR, messaging and chat automation, and automated email.
  • Collections: support for recovering late payments from customers in default.
  • SIT-X CRM: omnichannel management software for handling a business's interactions.
  • Client dashboards: custom dashboards that give clients real-time information.

Clients

Brands that want to sell to, or collect from, their customers. Its case studies include banks, insurers and card issuers.

Key facts

  • Experience: over 30 years
  • Operates in: Argentina

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

Rankings

As of 2026-10-27. Organic ranks only; sponsored placements are never ranks.

What the business tells TrustList

Founded
1996 (30 years) evidence sent

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