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Affordable Domestic Call Center Solutions

We manage hundreds of thousands of B2B and B2C customers interactions and provide support through virtually any contact channel

Since moving to iCall we have noticed an increase in our up-sell conversion and overall average order value We couldn’t be more pleased with the team’s responsiveness and attention to our business needs

The goal of call center outsourcing is to improve service while lowering costs—and that’s what happens when you partner with iCall Services

We manage hundreds of thousands of B2B and B2C customer interactions each year and have the ability to provide 24/7/365 support through virtually any contact channel

So, whether you need full-time, after-hours, or seasonal support, iCall will work with you to customize a solution around your specific business needs and budget

• We manage our client brand as if it’s our own
• We effectively and efficiently handle contact center support service challenges with passion
• You can leverage iCall’s resource depth, flexibility, and process expertise, for an improved solution for your end customers
• We have a customized approach to each client to ensure their solution meets the targeted needs

Let us answer your call customer care questions, assist with orders, and process requests

Our inbound support outsourcing maximizes the profit potential of your campaigns

Our outbound sales outsourcing solutions help you meet your organization’s goals

Our technical support solutions represent various industries and help achieve your business goals

Make the exchange of high fixed costs with a flexible approach possible and save money

Read about how we helped our clients

Case Study: People Connect

The Client People Connect started as two companies, both in the business of finding and managing information about people These companies were brought together to

Case Study: Alliance Exposition

The Client Founded in 2008, Alliance Exposition Services is currently the only Nationwide General Service Contractor (GSC) focusing exclusively on smaller to mid-size events Alliance

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