BPO Service Company

Hastings Humans

Austin-based live telephone answering and remote receptionist service for businesses across the United States

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TrustList summary

Hastings Humans is a telephone answering and contact centre company in Austin, Texas. Ann Hastings founded the business in 1948 in a room in her home, and it is still family owned and operated.

Products and services

24/7 phone answering: live agents who take calls at any hour, every day of the year.
Remote receptionist services: staff who represent a client's company on the phone.
Contact centre services: a wider range of human-handled customer communication.
Nationwide coverage: answering for businesses across the country.

Clients

Businesses of many kinds that want customers' calls handled politely and promptly while owners get on with running the company.

Key facts

Based in: Austin, Texas
Founded: 1948
History: began as Austin Answering Service, later renamed Hastings Telephone Answering Service, and became Hastings Humans in 2014
Hours: open around the clock, all year

Summary written by TrustList from the business's own published information, Oct 2026.

Categories & features

Rankings

Hastings Humans is ranked on 4 TrustList rankings: #3 on 1, #10 on 1, #12 on 1 and #40 on 1.

Every ranking orders its listings by their reviews, how complete the profile is and the Trust Score. Hastings Humans has no reviews yet and 3 of the 10 profile details we look for. Where no listing on a page has been reviewed, the order follows the profiles alone.

Bpo service company · 4 rankings

On 2 of these it sits behind Academy Communications, ahead of Abbott Answering Service.

#3of 6
Texas
It is the only one of the 6 here listing business services and consumer products & services.
Its profile: “Hastings Humans is a telephone answering and contact centre company in Austin, Texas.”
Of the 6 here, 6 also cover medical and 4 also cover medical billing; 3 also work in Austin.
Behind Etech Global Services, ahead of DJM Sales & Marketing.
#10of 15
United states of america
It is one of 4 here listing real estate.
Of the 15 here, 11 also cover web development and 11 also cover eCommerce; 2 also work in California and 2 also work in Texas.
#12of 14
United states
It is one of 4 here listing business services and consumer products & services.
Of the 14 here, 11 also cover insurance and 10 also cover outsourcing; 3 also work in Florida and 3 also work in Nice.
#40of 46
Consumer products and services
It is one of 12 here listing real estate and one of 35 here listing business services.
Of the 46 here, 35 also cover business services and 27 also cover financial services.
Behind Grupo Noa International, ahead of IdeasUnlimited.