BPO Service Company

iOpen Group

Field service management platform and call centre outsourcing for retailers, manufacturers and distributors

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TrustList summary

iOpen Group provides a platform for managing after-sales field service, along with call centre outsourcing. It is aimed at retailers, manufacturers and distributors that struggle to keep control of repairs and service visits after a sale.

Services

Job management: logging and following each service job through every stage.
User enablement management: tools for equipping and supporting the people who use the system.
Customer service: handling customer contact linked to service work.
Logistics: coordination of the parts and visits behind each job.
Wallboard: a live display of service activity.
Call centre outsourcing: a service for taking on customer contact for clients.

Who it works with

The company targets retailers, manufacturers and distributors with after-sales field service to run. The platform connects with job logging, ERP, accounting, invoicing, communications and scheduling systems, so clients can keep their existing tools.

Key facts

Integrations: ERP, accounting, invoicing, communications and scheduling
Stated aims: shorter time to close jobs, higher customer satisfaction and better service profitability

Summary written by TrustList from the business's own published information, Oct 2026.

Categories & features

Rankings

iOpen Group is ranked on 3 TrustList rankings: #3 on 1, #11 on 1 and #37 on 1.

Every ranking orders its listings by their reviews, how complete the profile is and the Trust Score. iOpen Group has no reviews yet and 3 of the 10 profile details we look for. Where no listing on a page has been reviewed, the order follows the profiles alone.

Bpo service company · 3 rankings

#3of 9
Erp
It is the only one of the 9 here listing call center and quotes.
Its profile: “The platform connects with job logging, ERP, accounting, invoicing, communications and scheduling systems, so clients can keep their existing tools.”
Of the 9 here, 4 also cover cloud and 3 also cover IT services; 4 also work in Dubai.
Behind Four Square International, ahead of iPath Solutions.
#11of 30
Scheduling
It is the only one of the 30 here listing CRM and ERP.
Its profile: “The platform connects with job logging, ERP, accounting, invoicing, communications and scheduling systems, so clients can keep their existing tools.”
Of the 30 here, 13 also cover medical and 10 also cover outsourcing; 2 also work in Reading.
Behind Front Office Solutions, ahead of King Communications.
#37of 46
Accounting
It is one of 2 here listing scheduling and one of 5 here listing reporting.
Its profile: “The platform connects with job logging, ERP, accounting, invoicing, communications and scheduling systems, so clients can keep their existing tools.”
Of the 46 here, 15 also cover tax and 12 also cover legal; 2 also work in Seattle and 2 also work in Colombo.
Behind ICCS, ahead of ITCube.