BPO Service Company

Academy Communications

Cleveland telephone answering service providing live operators around the clock to businesses across the US

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TrustList summary

Academy Communications has handled calls for other organisations since 1928, when it began as an answering service. Today it operates a live call centre in Cleveland, Ohio, and answers phones for businesses throughout the United States every day.

What Academy Communications does

24-hour live answering: trained operators take calls at any hour so a business is never unreachable.
Business answering services: call handling for companies that need cover outside or alongside office hours.
Virtual assistant services: remote reception and support work delivered from the call centre.
Nationwide cover: service for clients in many US states, not only Ohio.

Clients

Clients range from small local firms to Fortune 500 companies, with the Cleveland and Akron area as its home market.

Key facts

Based in: Cleveland, Ohio
Founded: 1928
Availability: 24 hours a day, every day

Summary written by TrustList from the business's own published information, Sep 2026.

Gallery

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Categories & features

Rankings

Academy Communications is ranked on 5 TrustList rankings: #2 on 1, #9 on 1, #11 on 1, #16 on 1 and #23 on 1.

Every ranking orders its listings by their reviews, how complete the profile is and the Trust Score. Academy Communications has no reviews yet and 3 of the 10 profile details we look for. Where no listing on a page has been reviewed, the order follows the profiles alone.

Bpo service company · 5 rankings

On 2 of these it sits behind FirstPoint Resouces, ahead of Hastings Humans.

#2of 6
Ohio
It is the only one of the 6 here listing social media marketing.
Its profile: “Today it operates a live call centre in Cleveland, Ohio, and answers phones for businesses throughout the United States every day.”
Of the 6 here, 2 also cover advertising and 2 also cover medical.
Behind 33 Mile Radius, ahead of Excel Lead Development.
#9of 15
United states of america
It is the only one of the 15 here listing social media marketing.
Of the 15 here, 11 also cover web development and 11 also cover eCommerce; 2 also work in California and 2 also work in Texas.
#11of 14
United states
It is the only one of the 14 here listing social media marketing.
Its profile: “Today it operates a live call centre in Cleveland, Ohio, and answers phones for businesses throughout the United States every day.”
Of the 14 here, 11 also cover insurance and 10 also cover outsourcing; 3 also work in Florida and 3 also work in Nice.
#16of 422
It
It is one of 2 here listing social media marketing.
Its profile: “Academy Communications has handled calls for other organisations since 1928, when it began as an answering service.”
Of the top 85 here, 12 also cover simple and 12 also cover retail; 3 also work in United States and 3 also work in Atlanta.
Behind Absent Answer, ahead of ACC.
#23of 588
Business
It is one of 2 here listing social media marketing.
Its profile: “- 24-hour live answering: trained operators take calls at any hour so a business is never unreachable.”
Of the top 82 here, 11 also cover business services and 11 also cover security; 3 also work in Berlin and 3 also work in York.
Behind Abramo Deutschland GmbH, ahead of AcceInfo.