BPO Service Company

Fusion BPO Services Canada

Canadian listing of an outsourcing group offering customer contact, technical support and automation services

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TrustList summary

Fusion BPO Services Canada belongs to an outsourcing group that manages customer support and related operations for other companies. The group combines trained agents with software tools, and gives clients access to staff in many countries alongside local delivery.

Services

Contact centre services: customer service, tech support, live chat, email and social media care.
Automation and workforce tools: RPA, workforce management, speech-to-text and the FeetPort product.
Billing support: utility billing and spot billing.
Flexible delivery: home-based agents, shoring choices, multilingual teams, omnichannel coverage and quality checks.

Customers and markets

Its sectors include banking, insurance, collections, fintech, e-commerce, edtech, healthcare and life sciences, utilities, telecom, energy, retail and home improvement, and travel, hospitality and aviation.

Key facts

Workforce: access to more than 12,000 people across the group
Stated values: diversity, inclusiveness and equity

Summary written by TrustList from the business's own published information, Oct 2026.

Categories & features

Rankings

Fusion BPO Services Canada is ranked on 2 TrustList rankings: #5 on 1 and #19 on 1.

Every ranking orders its listings by their reviews, how complete the profile is and the Trust Score. Fusion BPO Services Canada has no reviews yet and 3 of the 10 profile details we look for. Where no listing on a page has been reviewed, the order follows the profiles alone.

Bpo service company · 2 rankings

#5of 28
Energy
It is one of 2 here listing agile and data security.
Its profile: “Its sectors include banking, insurance, collections, fintech, e-commerce, edtech, healthcare and life sciences, utilities, telecom, energy, retail and home improvement, and travel, hospitality and aviation.”
Of the 28 here, 11 also cover outsourcing and 7 also cover retail; 2 also work in Europe.
Behind Fusion BPO Services, ahead of Invent Alliance Limited.
#19of 29
Driving
It is one of 2 here listing booking and online booking.
Of the 29 here, 9 also cover goals and 8 also cover SEO; 3 also work in United States and 2 also work in Denver.
Behind Fusion BPO Services, ahead of Global Lincks.