Top BPO Service Companies for Utilities

Between them, the 22 BPO service companies on this page cover financial services (14), business services (12), telecommunications (11) and information technology (10). 22 of them have written a profile you can read before you get in touch.

1. 1

   

   Confero

   Supply Chain, Logistics, and Transport · Advertising & Marketing · Business Services

   Confero runs outsourced call and contact centre services from the UK, taking on customer calls and emails on behalf of other organisations.

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   Why #1: In business 20+ years · ISO 27001, professional accreditation, as stated on its own website, read 28 Sept 2026

   Not yet on record: client reviews, vetting.

2. 2

   

   Ant Marketing

   Advertising & Marketing · Financial Services · Business Services

   Ant Marketing is a British contact centre company with more than 35 years in the industry.

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   Why #2: In business 35+ years, as stated on its own website, read 28 Sept 2026

   Not yet on record: client reviews, vetting.

3. 3

   

   Covalen

   Financial Services · Business Services · Information Technology

   Outsourcing and consulting provider running customer support, compliance, sales and content moderation for organisations

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   Why #3: In business 30+ years, as stated on its own website, read 28 Sept 2026

   Not yet on record: client reviews, vetting.

4. 4

   

   GCS Agents

   Consumer Products & Services · Hospitality & Leisure · Financial Services · Also in New York and York

   GCS Agents, trading as Global Contact Services, runs outsourced contact centres for companies and public bodies.

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   Why #4: Founded 2001, as stated on its own website, read 29 Sept 2026

   Not yet on record: client reviews, vetting.

5. 5

   

   Cenit, Inc

   Supply Chain, Logistics, and Transport · Consumer Products & Services · Advertising & Marketing

   Cenit, Inc is a privately owned IT services and outsourcing business formed in 2014. Its office is in Karachi, Pakistan, and it says it takes on clients from any region.

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   Why #5: Founded 2014, as stated on its own website, read 5 Oct 2026

   Not yet on record: client reviews, vetting.

6. Also listed, not yet ranked. We hold nothing checkable on these yet that ranks them here: no client review, vetting, award, expert review, or fact stated on their own website (and on a place ranking, where they are based). They follow in order of their TrustList Score. How TrustList ranks · Get vetted, free
7. –

   

   Contact Center Company

   Retail · Outsourcing · Driving · Also in Europe and Middle East

   Contact Center Company, known as ccc by stc, is a business process outsourcing and customer experience firm in Saudi Arabia.

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   On record: Team of 6,000+, as stated on its own website, read 28 Sept 2026

8. –

   

   AnswerForce

   Real Estate · Education · Legal

   AnswerForce is a phone answering company built around service professionals such as contractors and home services businesses.

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9. –

   

   ARDEM Incorporated

   Supply Chain, Logistics, and Transport · Financial Services · Real Estate

   ARDEM Incorporated provides business process outsourcing, taking back-office and data-heavy tasks off clients' hands.

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10. –

    

    CanadaDirect

    Consumer Products & Services · Financial Services · Business Services

    CanadaDirect runs call centres that handle customer calls on behalf of other companies, acting as an extension of their in-house teams.

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11. –

    

    Conectys

    Hospitality & Leisure · Financial Services · Telecommunications

    Conectys is an outsourcing company that runs customer service, trust and safety, and data work for fast-growing digital businesses.

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12. –

    

    Connect Communications Services Ltd

    Advertising & Marketing · Business Services · Customer Service · Also in London and Edinburgh

    Connect Communications Services Ltd operates a UK-based call handling centre that answers phones for other businesses.

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13. –

    

    Customer Connect Malaysia

    Telecommunications · Outsourcing · Insurance · Also in Kuala Lumpur

    Customer Connect Malaysia, known as CCM, is a business process outsourcing company based at Kuala Lumpur Sentral.

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14. –

    

    Datamark

    Supply Chain, Logistics, and Transport · Consumer Products & Services · Energy & Natural Resources · Also in Mumbai

    Datamark, trading as DATAMARK, Inc., runs multilingual contact centres and back-office outsourcing for large companies and public bodies.

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15. –

    

    Epsilon

    Supply Chain, Logistics, and Transport · Energy & Natural Resources · Hospitality & Leisure · Also in Denver

    Epsilon is a managed IT services provider and Service-Disabled Veteran-Owned Small Business in the United States.

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16. –

    

    FlairsTech

    Supply Chain, Logistics, and Transport · Hospitality & Leisure · Financial Services

    FlairsTech is an outsourcing company that combines software engineering with customer operations.

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17. –

    

    Fusion BPO Services

    Hospitality & Leisure · Financial Services · Business Services

    Customer experience outsourcing firm running multichannel support, tech help, billing and automation for many industries

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18. –

    

    Go4Customer

    Consumer Products & Services · Hospitality & Leisure · Financial Services · Also in Ahmedabad

    Go4Customer operates call centres in India and describes further centres serving the UK and the USA.

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19. –

    

    GoEpps

    Energy & Natural Resources · Advertising & Marketing · Information Technology

    GoEpps runs digital marketing programmes for growing companies from its base in Nashville.

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20. –

    

    Inquisitek

    Consumer Products & Services · Hospitality & Leisure · Financial Services

    Inquisitek builds websites and runs digital marketing from Snohomish, Washington.

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21. –

    

    itel

    Financial Services · Information Technology · Telecommunications

    itel is a business process outsourcing company that runs customer service and contact centre programmes for other firms.

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22. –

    

    Kura

    Customer Service · Telecommunications · Medical

    Kura is an independent customer experience and contact centre outsourcer with operations in the UK and South Africa.

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23. –

    

    Lead Genera

    Consumer Products & Services · Energy & Natural Resources · Hospitality & Leisure

    Lead Genera is a hands-on digital agency that concentrates on producing sales leads for its clients.

    Write a review

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