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BPO Service Company

Call Center Barcelona

Barcelona contact centre providing telemarketing, inbound reception, back office, CRM hosting and cloud telephony for companies

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TrustList summary

Call Center Barcelona is a contact centre in Barcelona that takes calls and runs sales campaigns for other companies around the clock. Alongside its agents, it supplies the software side of customer contact, including a hosted CRM, an internet phone system and WhatsApp handling.

Products and services

  • Outbound telemarketing: agents call potential customers to present products, generate leads and close sales.
  • Inbound reception: incoming calls answered, questions resolved and product information given on a client's behalf.
  • Back office: data management, record updates and transaction processing behind the front-line team.
  • CRM hosting and setup: a hosted CRM with modules for marketing, leads, ticketed complaints, stock, invoicing, accounting and staff, adapted on request.
  • Cloud phone system: an internet phone switchboard with agent management, time controls and reports.
  • AI and WhatsApp support: AI integration and customer service over WhatsApp.

Clients

It offers a tailored service to companies of different kinds and sizes that want to win and keep customers.

Key facts

  • Based in: Barcelona, Spain
  • Hours: 24-hour telemarketing and customer service

Summary written by TrustList from the business's own published information, Sep 2026.

Categories & features

  • Online
  • De
  • Mi

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