Interswitch Ltd

Interswitch Kft. is a Hungarian call centre that answers business telephone calls on behalf of its clients. It has nearly two decades of experience in inbound call handling and says it has taken roughly nine hundred thousand calls since it began. Its website is in Hungarian.

What Interswitch Ltd does

• Telephone answering: live operators receive calls for client companies rather than automated voices.
• Message forwarding: messages are passed on by email, mobile, SMS or fax.
• Campaign and peak handling: extra call volume during campaigns is covered without the client hiring temporary staff.
• Written channels: the contact centre also handles email, SMS, fax and postal mail.
• Call records: every call is documented so it can be found later.

Who it serves

Testimonials come from a marketing consultant, a trading office with staff often out of the building, and a telecoms firm. The service suits small offices that cannot always pick up the phone.

Key facts

• Based in: Hungary.
• Working with clients since: at least 2005, according to one client quote.
• Trial: a one-month trial of the answering service is offered.