Enshored

Enshored is a business process outsourcing company that builds dedicated teams for ambitious, fast-growing businesses, especially start-ups and venture-backed firms. It serves clients in the United States and has a Portuguese site that allows multilingual support.

Services

• Customer experience: outsourced agents who handle customer relationships and support.
• Content moderation: teams that keep online spaces safe.
• Sales and marketing: inbound and outbound work to bring in traffic, leads and sales.
• Back office support: teams that take on administrative tasks.
• Enshored Grow: a light-commitment service for start-ups unsure how much outsourcing they need.

Customers and markets

Start-ups, venture-backed companies and technology-focused businesses that need to scale a team quickly.

Key facts

• Team: over 2,000 people, according to earlier company copy
• Languages: multilingual support through a Portuguese site
• Sector: business process outsourcing