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Top Service Desk Software for 24/7 (Live Rep)

5 service desk software ranked by rating, review volume and listing quality.

Between them, the 5 service desk software on this page cover service level agreement (SLA) management (4), self service portal (4), knowledge base management (4) and change management (4). 4 of them have written a profile you can read before you get in touch.

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  1. Cockpit IT Service Manager logo

    Self Service Portal · SLA Management · Incident Management

    The all-in-one portal integrating service desk ticketing, asset management, task scheduling and monitoring system.

  2. AzureDesk logo

    Service Level Agreement (SLA) Management · Self Service Portal · Knowledge Base Management

    AzureDesk thrives to Go beyond Customer Satisfaction to Customer Delight Provide an end to end solutions for customers issues with AzureDesk’s robust Ticket Management System…

  3. AppBase Low-Code Platform¿ logo

    Service Level Agreement (SLA) Management · Self Service Portal · Knowledge Base Management

  4. Back logo

    Service Level Agreement (SLA) Management · Knowledge Base Management · SLA Management

    Back is a collaboration and automation platform that enables internal service and business operations teams (like HR, Finance, IT, and others) to provide the most modern employee…

  5. Track-It! logo

    Service Level Agreement (SLA) Management · Self Service Portal · Knowledge Base Management

    Fully integrated Help Desk and IT Asset Management system designed for small to medium sized companies to be affordable to own, easy to install and configure and easy to use.

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