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Top IVR Software for Call Routing

6 IVR software ranked by rating, review volume and listing quality.

Between them, the 6 IVR software on this page cover call center (5) and survey management (5). 6 of them have written a profile you can read before you get in touch.

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  1. IVR Studio logo

    Phone Key Input · Text to Speech · Call Logging

    IVR Studio is the interactive voice response product from Voicent. Teams design phone call flows visually and connect them to web applications and other systems.

  2. Smart IVR logo

    Phone Key Input · Text to Speech · Call Logging

    Smart IVR is an interactive voice response platform from Interactive Powers.

  3. Callshark logo

    IVR / Voice Recognition · Phone Key Input · Text to Speech

    Callshark is call tracking software built from scratch in 2020. It shows marketers which of their online and offline campaigns produce phone calls.

  4. Natterbox logo

    IVR / Voice Recognition · Interactive Voice Response (IVR) · Phone Key Input

    Natterbox is a cloud telephony platform that runs entirely within Salesforce. The vendor describes it as the first end-to-end phone service managed inside that CRM.

  5. Replicant Voice logo

    Interactive Voice Response (IVR) · Call Center Management · Inbound Call Center

    Replicant Voice is a ready-made product that uses conversational AI to handle first-line customer service calls.

  6. DialogTech logo

    Call Logging · Call Recording · Voice Customization

    DialogTech is a call tracking and analytics product that now sits under the Invoca name. It records phone calls that marketing generates and ties them to the campaigns behind them.

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