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IVR Studio

Point-and-click IVR builder for phone menus, call routing, queues and phone surveys, from Voicent

By Voicent Communications

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About IVR Studio

IVR Studio is the interactive voice response product from Voicent. Teams design phone call flows visually and connect them to web applications and other systems.

Main features

  • Call flow design: point-and-click building of phone menus.
  • Call routing and queues: navigation, routing and queue management for inbound callers.
  • Phone surveys: outbound survey calls and interactive text polls.
  • Web integration: built on internet standards, so it links to existing websites and custom Java classes.
  • CRM link: caller details are logged automatically.

Who it serves

Voicent says businesses, nonprofits and government agencies in over fifty countries use its tools.

Key facts

  • Vendor: Voicent
  • Delivery: cloud based, with an option to own the software
  • Related products: auto dialers, predictive dialers and PBX

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

Rankings

As of 2026-10-29. Organic ranks only; sponsored placements are never ranks.

What the business tells TrustList

Delivery
SaaS (cloud) evidence sent

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