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IVR Software

DialogTech

AI call tracking and conversation analytics that links phone calls to marketing campaigns

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About DialogTech

DialogTech is a call tracking and analytics product that now sits under the Invoca name. It records phone calls that marketing generates and ties them to the campaigns behind them.

What DialogTech offers

  • Call attribution — shows which advertising and marketing activity led to each call.
  • Conversation intelligence — uses AI to analyse what callers and agents say.
  • Contact centre quality management — helps coach agents and review call handling.
  • Multi-location tools — support call handling across many sites.
  • Integrations — connects with ad platforms, marketing tools, CRMs and contact centre systems.

Who it works with

Marketing, sales and contact centre teams, including B2C brands.

Key facts

  • Now operated as: Invoca
  • Account access: existing customers log in via the vendor's site

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

Rankings

What the business tells TrustList

Stability: major incidents
1 incidents measured

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