Top IVR Software for Call Center

Phone Key Input · Text to Speech · Call Logging

IVR Studio is the interactive voice response product from Voicent. Teams design phone call flows visually and connect them to web applications and other systems.

Phone Key Input · Text to Speech · Call Logging

Smart IVR is an interactive voice response platform from Interactive Powers.

Interactive Voice Response (IVR) · Phone Key Input · Text to Speech

Natterbox is a cloud telephony platform that runs entirely within Salesforce. The vendor describes it as the first end-to-end phone service managed inside that CRM.

Interactive Voice Response (IVR) · Call Center Management · Inbound Call Center

Replicant Voice is a ready-made product that uses conversational AI to handle first-line customer service calls.

Call Logging · Call Recording · Call Routing

DialogTech is a call tracking and analytics product that now sits under the Invoca name. It records phone calls that marketing generates and ties them to the campaigns behind them.