Smart IVR

Smart IVR is an interactive voice response platform from Interactive Powers. Operators and solution providers use it to build and run automated phone services over VoIP and traditional telephone networks.

What Smart IVR offers

• VoiceXML support — complies with the W3C VoiceXML 2.x standard, with extended tags.
• Speech engines — works with speech recognition and text-to-speech engines, including cloud services from Google, Amazon and Microsoft.
• Natural language — machine learning can process phrases spoken in everyday language.
• Touch-tone services — builds DTMF menus with routing that depends on call context.
• SIP connectivity — operators can connect their own trunks and keep existing numbers.

Who it works with

Telecom operators and solution providers who want to develop their own voice applications.

Key facts

• Deployment: Packaged software for Linux CentOS or Red Hat servers, or cloud servers such as Amazon EC2
• Vendor: Interactive Powers
• Security: AES encryption and SSL are mentioned