Answering Service Company

Leverage Contact Center

Customer service and BPO company in Angola offering contact center, data entry and customer retention services

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TrustList summary

Leverage Contact Center is a customer service and BPO company based in Luanda, Angola. It provides customer care, back office data processing and sales support for client businesses, with a focus on measurable results.

The company says it works in an agile way, with close collaboration between its operations and development teams and the client's specifications.

Services

Customer support: inbound and outbound customer care, technical help desk and branded customer care.
Back office and data: data entry, quality control, custom dashboards and reports, and tracking of service KPIs.
Sales and retention: cold calling, customer reactivation and retention, and cross-selling and upselling campaigns.
Written channels: online chat on websites and messaging on Messenger, Facebook and Instagram.
Team training: continuous training, skills development and project-specific training.
Customer experience: mapping the customer journey to find pain points and opportunities.

Key facts

Based in: Luanda, Angola.
Second office: Lisboa, Portugal.

Summary written by TrustList from the business's own published information, Oct 2026.

Categories & features

Rankings

Leverage Contact Center is ranked on 5 TrustList rankings: #2 on 1, #6 on 1, #13 on 1, #27 on 1 and #40 on 1.

Every ranking orders its listings by their reviews, how complete the profile is and the Trust Score. Leverage Contact Center has no reviews yet and 3 of the 10 profile details we look for. Where no listing on a page has been reviewed, the order follows the profiles alone.

Answering service company · 5 rankings

#2of 7
Customer service
It is the only one of the 7 here listing collaboration and supply chain, logistics, and transport.
Its profile: “Leverage Contact Center is a customer service and BPO company based in Luanda, Angola.”
Of the 7 here, 3 also cover consumer products & services and 3 also cover telecommunications.
Behind Firstsource Solutions.
#6of 6
Supply chain logistics and transport
It is the only one of the 6 here listing agile and customer service.
Of the 6 here, 4 also cover financial services and 4 also cover medical.
Behind Granby.
#13of 25
Sales
It is one of 2 here listing education and partners.
Its profile: “It provides customer care, back office data processing and sales support for client businesses, with a focus on measurable results.”
Of the 25 here, 6 also cover business services and 5 also cover information technology; 2 also work in United States.
Behind LeadCallers, ahead of Chameleon Group, LLC.
#27of 30
Consumer products and services
It is one of 9 here listing telecommunications and one of 14 here listing eCommerce.
Of the 30 here, 14 also cover eCommerce and 12 also cover education; 2 also work in Dubai.
Behind Lemon Business Solutions, ahead of Centro CDX.
#40of 54
It
It is one of 6 here listing consumer products & services and one of 13 here listing financial services.
Its profile: “It provides customer care, back office data processing and sales support for client businesses, with a focus on measurable results.”
Of the top 52 here, 11 also cover security; 2 also work in Florida and 2 also work in York.
Behind Knoah, ahead of Cerebra LPO.