Answering Service Company

Emenac

Emenac is a contact centre provider offering 24/7 answering, virtual assistant and customer support services

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Energy
Us,
Edmonton
United States
+22 more

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About Emenac

Round-the-clock contact center support from Edmonton

Emenac Call Center Services, usually shortened to Emenac CCS, is a contact center company whose older pages give an Edmonton, Alberta address. Its current site, written for a United States audience, calls it a trusted 24/7 contact center and says its agents work every day of the year to bridge the gap between businesses and their customers.

Voice services

The core is answering services: calls picked up promptly and professionally, after-hours cover and a virtual receptionist. The company says its qualified agents are trained for the particular industry and service they support, and that they handle confused or frustrated callers carefully so that the customer ends the call positive about the business. It argues that answering every call well helps a client keep existing customers and win new ones by word of mouth, and it talks about a client's reputation and sales targets as the outcomes it works toward.

Non-voice channels

Alongside the phone, it offers email customer support, live chat support and social media customer service for customers who write to a business through social networks and messengers. Order taking and data entry are available as well, and a virtual assistant service takes routine tasks so the client's own workload is divided and organized. The site describes its remote assistants as skilled people who can work across tasks and industries, customized to each client and available after hours.

How it describes its experience

The older text says the company has more than a decade of experience with many kinds of businesses, and that many have grown from local to international while staying with it. It says its services are flexible and can be customized to a client's requirements, offered in economical packages, and the site invites new clients to book a free consultation. Its pages also carry sections on its commitment and its history.

TrustList summary

Emenac is a call centre services company based in Edmonton, Alberta, Canada, that supports businesses with round-the-clock contact centre work. It offers voice and non-voice services that can be tailored to each client's requirements.

Products and services

Answering services: 24/7 answering, after-hours support and a virtual receptionist.
Virtual assistance: virtual assistant services for routine business tasks.
Email and live chat support: customer support by email and through live chat.
Social media customer service: responding to customers through social media channels.
Order taking and data entry: taking customer orders and entering data for clients.

Who it works with

The website says its agents help businesses keep existing customers and win new ones through customer service.

Key facts

Based in: Edmonton, Alberta, Canada
Cover: 24/7 contact centre service

Summary written by TrustList from the business's own published information, Oct 2026.

Categories & features

Rankings

Emenac is ranked on 6 TrustList rankings: #4 on 1, #7 on 1, #9 on 2, #14 on 1 and #39 on 1.

Every ranking orders its listings by their reviews, how complete the profile is and the Trust Score. Emenac has no reviews yet and 3 of the 10 profile details we look for. Where no listing on a page has been reviewed, the order follows the profiles alone.

Answering service company · 6 rankings

#4of 23
Call center
It is the only one of the 23 here listing advertising & marketing and backend.
Its profile: “Emenac Call Center Services, usually shortened to Emenac CCS, is a contact center company whose older pages give an Edmonton, Alberta address.”
Of the 23 here, 10 also cover medical and 5 also cover real estate.
Behind ELICOM Call Center, ahead of Enablx.
#7of 25
Sales
It is the only one of the 25 here listing energy and live chat.
Its profile: “It argues that answering every call well helps a client keep existing customers and win new ones by word of mouth, and it talks about a client's reputation and sales targets as the outcomes it works toward.”
Of the 25 here, 7 also cover financial services and 7 also cover telecommunications; 2 also work in United States.
Behind DRS Acquisitions Inc., ahead of EvolutionHR USA.
#9of 29
Media
It is the only one of the 29 here listing shipping and one of 2 here listing fashion.
Its profile: “Alongside the phone, it offers email customer support, live chat support and social media customer service for customers who write to a business through social networks and messengers.”
Of the 29 here, 13 also cover business services and 11 also cover information technology; 2 also work in Dubai.
Behind Elevation Connect, ahead of ETB Group.
#9of 17
Advertising and marketing
It is the only one of the 17 here listing call center and security.
Of the 17 here, 8 also cover consumer products & services and 7 also cover education.
Behind Domshark, ahead of Evoice.
#14of 30
Consumer products and services
It is the only one of the 30 here listing tax and one of 2 here listing travel.
Of the 30 here, 14 also cover eCommerce.
Behind Efficise, ahead of Firstsource Solutions.
#39of 101
Business
It is one of 2 here listing non profit and one of 7 here listing eCommerce.
Its profile: “The company says its qualified agents are trained for the particular industry and service they support, and that they handle confused or frustrated callers carefully so that the customer ends the call positive about the business.”
Of the top 74 here, 14 also cover call center; 2 also work in York.
Behind ELICOM Call Center, ahead of Emsco Solutions.