Answering Service Company

Innovative Vision

Customer care outsourcing firm offering contact centre, technical support, sales and AI services

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TrustList summary

Innovative Vision is a customer care outsourcing firm. Its website and listing copy describe the business as Support Services Group (SSG), founded in 1998 and working with brands across several industries.

Products and services

Contact centre services: omni-channel customer care for technical support, e-commerce and retail, and returns (RMA) management.
Sales and revenue generation: B2B and B2C sales and sales support programmes.
Business process outsourcing: BPO and digital transformation services for client operations.
AI solutions: tailored AI solutions and agent enablement, with learning, technology tools and data-driven approaches.
Consumer loan collections: collections work for financial services clients, with more than 15 years of experience.
Membership and travel services: customer support for membership programmes and travel brands.

Customers and markets

Brands in retail and e-commerce, consumer electronics, healthcare, financial services, energy and utilities, restaurants and automotive, and direct-to-consumer sales.

Key facts

Founded: 1998
Locations: 17 locations in 9 countries
Languages: more than 20 languages

Summary written by TrustList from the business's own published information, Oct 2026.

Categories & features

Rankings

Innovative Vision is ranked on 7 TrustList rankings: #5 on 1, #9 on 1, #10 on 1, #21 on 1, #27 on 1, #29 on 1 and #38 on 1.

Every ranking orders its listings by their reviews, how complete the profile is and the Trust Score. Innovative Vision has no reviews yet and 3 of the 10 profile details we look for. Where no listing on a page has been reviewed, the order follows the profiles alone.

Answering service company · 7 rankings

#5of 22
Retail
It is the only one of the 22 here listing business intelligence and fashion.
Its profile: “- Contact centre services: omni-channel customer care for technical support, e-commerce and retail, and returns (RMA) management.”
Of the 22 here, 14 also cover business services and 11 also cover information technology.
Behind ExpertCallers.
#9of 10
Simple
It is the only one of the 10 here listing consumer products & services and customer service.
Of the 10 here, 5 also cover telecommunications and 3 also cover call center; 2 also work in United States.
Behind Global Help Desk Services, Inc., ahead of Best Message Center.
#10of 25
Sales
It is the only one of the 25 here listing partnership and one of 2 here listing partners.
Its profile: “- Sales and revenue generation: B2B and B2C sales and sales support programmes.”
Of the 25 here, 7 also cover financial services and 6 also cover medical.
Behind Fresh Flow Direct Marketing, ahead of Konnektors.
#21of 30
Consumer products and services
It is the only one of the 30 here listing simple and one of 2 here listing travel.
Of the 30 here, 14 also cover eCommerce and 12 also cover education; 2 also work in Dubai.
Behind Incept, ahead of Integreon.
#27of 35
Information technology
It is one of 11 here listing retail and one of 14 here listing telecommunications.
Of the 35 here, 11 also cover manufacturing and 11 also cover retail; 2 also work in York and 2 also work in California.
Behind Hounders, ahead of Intercom Nigeria.
#29of 44
Management
It is one of 12 here listing information technology.
Its profile: “- Contact centre services: omni-channel customer care for technical support, e-commerce and retail, and returns (RMA) management.”
Of the 44 here, 12 also cover real estate; 2 also work in Florida.
Behind Inktel Contact Center Solutions, ahead of Integres Contact Center.
#38of 54
It
It is the only one of the top 52 here listing business intelligence and fashion.
Of the top 52 here, 11 also cover security.
Behind HiredSupport, ahead of Knoah.