Answering Service Company

ETB Group

Outsourcing partner for customer contact, back-office, IT and credit management, plus social media and chat support

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Software Testing
Media
De
Partnership

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TrustList summary

ETB Group is an outsourcing company that handles customer contact, back-office, IT and credit management work for other businesses. It trades as ETB Support Solutions and says it has operated since 2003, with onshore, nearshore and offshore teams.

What ETB Group does

Customer contact management: handling of client contacts across calls, messages and chats, in several languages.
Back-office solutions: document processing, data entry, invoicing and insurance administration.
IT services: software development, software testing and cyber security work for clients.
Credit management: accounts receivable, debt collection, legal support and financial reporting.
Social media and chat: digital customer contact run for brands that want closer conversations with their customers.

Who it serves

The company says it supports well-known brands and international companies, and its language skills include Dutch, German and French.

Key facts

Founded: 2003
Team: 1700+ employees
Locations: Türkiye, Bulgaria and Suriname

Summary written by TrustList from the business's own published information, Oct 2026.

Categories & features

Software Testing
Media
De
Partnership

Rankings

ETB Group is ranked on 1 TrustList ranking at #10.

Every ranking orders its listings by their reviews, how complete the profile is and the Trust Score. ETB Group has no reviews yet and 3 of the 10 profile details we look for. Where no listing on a page has been reviewed, the order follows the profiles alone.

Answering service company · 1 ranking

#10of 29
Media
It is the only one of the 29 here listing software testing and one of 3 here listing partnership.
Its profile: “- Social media and chat: digital customer contact run for brands that want closer conversations with their customers.”
Of the 29 here, 16 also cover financial services and 13 also cover business services; 2 also work in Dubai.
Behind Emenac, ahead of Firstsource Solutions.

As of 2026-11-05. Organic ranks only; sponsored placements are never ranks. How TrustList ranks