Elevation Connect

We provide state-of-the-art technology services and security for chat, email, phone, text, social media platforms, and more

Recruiting, on boarding, quality assurance, human resources, and technology upgrades are all covered through the variety of billing options and plans tailored to meet your business needs We guarantee cost savings, or we pay the difference back to you! Wouldn’t it be nice to provide the highest level of service available to your customers, with state-of-the-art technology, at cost savings, and to top it all off knowing you are helping others? You are! We donate 20% of all our profits to various non-profit organizations, including the one you may choose

The Elevation Connect approach is unique – we treat your customers with genuine care, therefore elevating your brand

We design your program to suit the needs of you and your clients, backed by our innovative technology and our state-of-the-art suite of analytics, allowing you to understand your customer base on a deeper level

Then we recruit, train and manage staffing Our programs are agile and scalable, and we work efficiently to keep your costs lower

Your Customer Care Solutions Partner

Customer service and sales High-touch services for your clients Integrated tech solutions and support Consulting for your service, sales, processes, and procedures Robust analytics and reporting

Let’s Connect And Take Your Customer Care To New Heights

We’re ready to customize your customer care, end-to-end and elevate your client service.

9250 E Costilla Avenue, Greenwood Village, CO 80112 We firmly believe that the internet should be available and accessible to anyone and are committed to providing a website that is accessible to the broadest possible audience, regardless of ability

To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2 1 (WCAG 2

1. at the AA level These guidelines explain how to make web content accessible to people with a wide array of disabilities Complying with those guidelines helps us ensure that the website is accessible to blind people, people with motor impairments, visual impairment, cognitive disabilities, and more

This website utilizes various technologies that are meant to make it as accessible as possible at all times We utilize an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs

Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly This application remediates the website’s HTML, adapts its functionality and behavior for screen-readers used by blind users, and for keyboard functions used by individuals with motor impairments

If you wish to contact the website’s owner please use the website's form Our website implements the ARIA attributes (Accessible Rich Internet Applications) technique, alongside various behavioral changes, to ensure blind users visiting with screen-readers can read, comprehend, and enjoy the website’s functions As soon as a user with a screen-reader enters your site, they immediately receive a prompt to enter the Screen-Reader Profile so they can browse and operate your site effectively Here’s how our website covers some of the most important screen-reader requirements:

• Screen-reader optimization: we run a process that learns the website’s components from top to bottom, to ensure ongoing compliance even when updating the website
• In this process, we provide screen-readers with meaningful data using the ARIA set of attributes
• For example, we provide accurate form labels; descriptions for actionable icons (social media icons, search icons, cart icons, etc
• ); validation guidance for form inputs; element roles such as buttons, menus, modal dialogues (popups), and others
• Additionally, the background process scans all of the website’s images
• It provides an accurate and meaningful image-object-recognition-based description as an ALT (alternate text) tag for images that are not described
• It will also extract texts embedded within the image using an OCR (optical character recognition) technology
• To turn on screen-reader adjustments at any time, users need only to press the Alt+1 keyboard combination
• Screen-reader users also get automatic announcements to turn the Screen-reader mode on as soon as they enter the website
• These adjustments are compatible with popular screen readers such as JAWS, NVDA, VoiceOver, and TalkBack
• Keyboard navigation optimization: The background process also adjusts the website’s HTML and adds various behaviors using JavaScript code to make the website operable by the keyboard
• This includes the ability to navigate the website using the Tab and Shift+Tab keys, operate dropdowns with the arrow keys, close them with Esc, trigger buttons and links using the Enter key, navigate between radio and checkbox elements using the arrow keys, and fill them in with the Spacebar or Enter key
• Additionally, keyboard users will find content-skip menus available at any time by clicking Alt+2, or as the first element of the site while navigating with the keyboard
• The background process also handles triggered popups by moving the keyboard focus towards them as soon as they appear, not allowing the focus to drift outside
• Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements
• Epilepsy Safe Profile: this profile enables people with epilepsy to safely use the website by eliminating the risk of seizures resulting from flashing or blinking animations and risky color combinations
• Vision Impaired Profile: this profile adjusts the website so that it is accessible to the majority of visual impairments such as Degrading Eyesight, Tunnel Vision, Cataract, Glaucoma, and others
• Cognitive Disability Profile: this profile provides various assistive features to help users with cognitive disabilities such as Autism, Dyslexia, CVA, and others, to focus on the essential elements more easily
• ADHD Friendly Profile: this profile significantly reduces distractions and noise to help people with ADHD, and Neurodevelopmental disorders browse, read, and focus on the essential elements more easily
• Blind Users Profile (Screen-readers): this profile adjusts the website to be compatible with screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack
• A screen-reader is installed on the blind user’s computer, and this site is compatible with it
• Keyboard Navigation Profile (Motor-Impaired): this profile enables motor-impaired persons to operate the website using the keyboard Tab, Shift+Tab, and the Enter keys
• Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements