Clarabridge Text analytics
Text Mining Software
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About Clarabridge Text analytics
Clarabridge text analytics are the cornerstone of our CEM solution, allowing for highly accurate interpretation of the customer voice. We turn unstructured text into structured data and pair it with demographic and behavior data for immediate front line response and driving business strategy.
Categories & features
- Taxonomy Classification
- 24/7 (Live Rep)
- Online
- Business Hours
- Documentation
- Webinars
- Live Online
- In Person
- iPhone / iPad
- Web-Based, Cloud, SaaS
- Topic Clustering
- Android
- Tagging
- Summarization
- Language Detection
- Graphical Data Presentation
- Document Filtering
- Boolean Queries
- Text Analysis
- Predictive Modeling
- Sentiment Analysis
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