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Social CRM Tools Software

Oracle CRM On Demand

Customer relationship management software from Oracle for planning inbound and outbound marketing campaigns

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  • Multi-Channel Social Integration
  • 24/7 (Live Rep)
  • Online
  • Business Hours
  • +14 more
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TrustList summary

Oracle CRM On Demand is a hosted customer relationship management product from Oracle. The stored description presents it as software for managing marketing activity, covering both inbound and outbound campaigns.

The current Oracle website could not be read, so the details below come only from the earlier listing text.

Features

  • Campaign management: organises outbound marketing campaigns.
  • Inbound marketing: supports activity that draws in enquiries and leads.
  • Customer records: keeps relationship data in one hosted system.

Who it serves

The stored text names no industries or customer sizes. It is filed as social CRM tools software, which points to marketing and sales teams that want to track customers across channels.

Key facts

  • Vendor: Oracle
  • Delivery: on demand, meaning hosted
  • Category: social CRM tools software

Summary written by TrustList from the business's own published information, Oct 2026.

Categories & features

  • Multi-Channel Social Integration
  • 24/7 (Live Rep)
  • Online
  • Business Hours
  • Documentation
  • Webinars
  • Live Online
  • In Person
  • Web-Based, Cloud, SaaS
  • Sentiment Analysis
  • Customer Support
  • Audience Targeting
  • Live Chat
  • Marketing Automation Integration
  • Multi-Campaign
  • Social Media Monitoring
  • Lead Management
  • Email Marketing

Rankings

Oracle CRM On Demand is ranked on 1 TrustList ranking at #2.

Every ranking orders its listings by their reviews, how complete the profile is and the Trust Score. Oracle CRM On Demand has no reviews yet and 3 of the 10 profile details we look for. Where no listing on a page has been reviewed, the order follows the profiles alone.

Live chat software · 1 ranking

  • #2of 85
    Live chat software

    It is the only one of the top 59 here listing multi-campaign and one of 2 here listing multi-channel social integration.

    Of the top 59 here, 32 also cover android and 23 also cover real-time chat.

    Behind Akio.CX, ahead of Microsoft Teams.

As of 2026-11-04. Organic ranks only; sponsored placements are never ranks. How TrustList ranks

What the business tells TrustList

Delivery
SaaS (cloud) evidence sent

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