
Customer relationship management software from Oracle for planning inbound and outbound marketing campaigns

Customer care software from Khoros for messaging, social and in-app support at brand scale
By Khoros (formerly Spredfast + Lithium)

Khoros Care is the customer service product from Khoros. It lets organisations answer customers on the digital channel each person prefers and aims to improve satisfaction while cutting support costs. Khoros itself now presents an AI-based platform built from the Aurora AI community product and the Iris AI social product.
Large consumer brands and enterprises with high volumes of customer conversation.
Summary written by TrustList from the business's own published information, Oct 2026.
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