Open-source, modular business management platform.

Zoho CRM
Zoho CRM

About Zoho CRM
Visionary in 2022 Magic Quadrant™ for Sales Force Automation Platforms Winner with the highest score in CRM Watchlist 2022
Build excellent customer relationships
Engage with your customers through the right channel at the right time and with the right message With Zoho CRM you can harness the power of omni-channel presence, segmentation, KPIs, predictive intelligence, and more to deliver personalized experiences that breed customer loyalty
FOR A STREAMLINED WORK EXPERIENCE
Maximum productivity with minimum use
Let's break the myth that CRMs are all about data entry Zoho CRM is built to get more done in less Automate your workflows, processes, campaigns, customer journeys, and more so that you can focus less on software and more on relationships
Sensational software for a sensible price.
FOR A SUCCESSFUL BUSINESS
Hyper-manage operations with rich analytics
You can make informed decisions with agility using Zoho CRM's advanced analytics tools Derive actionable insights, create custom reports and dashboards, and measure operations in real time to drive growth in a sustainable manner Leverage our intelligent AI Zia to get accurate predictions and next steps to be taken for each lead
FOR A PERSONALIZED IMPLEMENTATION
Customize, upscale, and deploy with ease
Manage Zoho CRM from the bottom up without breaking a sweat Wield a dedicated admin panel, state-of-the-art customization, and a powerful developer platform to extend what Zoho CRM can do
Integrate Zoho CRM with over 800+ apps
Zoho CRM works seamlessly with your favorite apps–or find the right app for your needs at Zoho Marketplace
- Refreshingly simple to use—a modern CRM for a modern business
- Dedicated programs for migration, deployment, and training
- Extensive developer platform for custom solutions and integrations
- Flexible contracts with no lock-in periods
- No hidden costs—we don't nickel and dime features
- Price protection–get the best deal, always How a leading global franchise development company scaled faster with the help of Zoho CRM Brent Dowling, CEO, RainTree
The complete CRM for modern enterprises.
- Fastest deployment in the market
- Highly customizable verticals on demand
- Premium support for zero downtime
What makes us the
#WorldsFavoriteCRM
Categories & features
- Android
- Project Management
- Task Management
- Dashboard
- Sentiment Analysis
- Content Management
- Mobile Access
- Marketing Management
- Performance Metrics
- Scheduling
- Training Management
- Document Management
- Contract Management
- Search
- Collaboration
- Self Service Portal
- Marketing Automation
- Performance Management
- Contact Management
- Forecasting
- Lead Scoring
- Segmentation
- Client/Property Matching
- Email Marketing
- Lead Management
- Customer Database
- Interaction Tracking
- List Management
- Analytics
- Channel Management
- Predictive Analytics
- Expense Tracking
- Quotes/Proposals
- Account Alerts
- Asset Management
- Relationship Tracking
- Team Assignments
- Territory Management
- Proposal Generation
- Prospecting Tools
- Sales Pipeline Management
- Call Management
- Campaign Management
- Field Sales Management
- Opportunity Management
- Referral Tracking
- Sales Forecasting
- Social Media Integration
- Lead Capture
- Lead Distribution
- Lead Nurturing
- Lead Segmentation
- Pipeline Management
- Source Tracking
- Goals / Quota Management
- Meeting Management
- Proposal Management
- Gamification
- Calendar/Reminder System
- Document Storage
- Internal Chat Integration
- Lead Generation
- Marketing Automation Integration
- Live Chat
- Negative Feedback Management
- Multi-Channel Data Collection
- Survey Management
- Call Center Management
- Knowledge Management
- Business Card/Badge Scanning
- Survey/Poll Management
- Landing Pages / Web Forms
- Customer Support
- Churn Management
- Communication Management
- Community Management
- Feedback Collection
- Statistical Analysis
- Customer Segmentation
- Text Analysis
- Cataloging / Categorization
- Customer Service Analytics
- Customer Support Tracking
- Email Response Control
- Modeling & Simulation
- Graphical Data Presentation
- Property Alerts
- Product Catalog
- Quotes / Proposals
- Correlation Analysis
- Exception Reporting
- Sales Trend Analysis
- Client Tracking
- Web-Based, Cloud, SaaS
- iPhone / iPad
- In Person
- Live Online
- Webinars
- Documentation
- Business Hours
- Online
- 24/7 (Live Rep)
Request a demo or quote from Zoho CRM
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Questions & answers
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