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Small Business CRM Software

1CRM

All-in-one CRM and business management software with marketing automation, order handling and projects for small and mid-sized firms

By 1CRM

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  • Internal Chat Integration
  • Online
  • Business Hours
  • Documentation
  • +17 more
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About 1CRM

1CRM is a business platform that joins customer relationship management with orders, projects and support in a single system. It is positioned for small to medium-sized organisations that would rather not stitch several tools together.

What 1CRM offers

  • Sales and opportunities: meetings, calls and action items for the working day.
  • Marketing automation: through its Lead Guerrilla product.
  • Order management: orders, inventory and automated payments through Stripe.
  • Project management: Kanban boards and Gantt charts.
  • Customer service and portal: support cases, plus a WordPress-based customer portal with self-service options.
  • Customisation: a studio tool, built-in integrations, an open REST API and an eCommerce integration.

Clients

The site lists industry pages for accounting firms, small businesses, and supply, distribution and manufacturing companies.

Key facts

  • Mobile: iPhone and Android apps
  • Latest release: 1CRM 9 has been announced
  • Partners: a partner programme and directory exist

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

Rankings

As of 2026-10-26. Organic ranks only; sponsored placements are never ranks.

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